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Support
We're here to help you keep learning.
Email us
support@memnio.appInclude the email address you use to sign in and, if relevant, your device and app version. We aim to reply within 2 business days.
Contact supportCommon questions
How do I delete my account?
Open the app and go to Profile → Delete Account. Your account is scheduled for deletion 14 days after your request. Signing back in within those 14 days cancels the deletion. See our Privacy Notice for details.
How do I cancel my Memnio Pro subscription?
Subscriptions are managed by Apple or Google. Cancel through your App Store or Google Play subscription settings — the app links there directly from the Profile screen. Deleting your Memnio account does not cancel an active subscription.
How do I request a refund?
Because payments are processed by Apple or Google, refunds are handled by them under their own policies. Request one through Apple's or Google's refund process.
I found a problem with a question.
Email us at support@memnio.app with the subject and question text, and we'll take a look.